Flooring Installation

No. We buy flooring overstock by the pallet when it comes up and pass the saving on, and we order direct when a job calls for something specific. If you would rather buy your own, we will fit it. The one thing to know is that we can only stand behind our own installation in that case, not the material: anything covered by the manufacturer is between you and them, and short orders or damaged boxes are on you to sort out.

Sometimes, and we go by the manufacturer instructions for whatever is going down, because ignoring them is what voids the material warranty. As a rule a floating floor cannot go over another floating floor. Over tile or hardwood it is often allowed if the old floor is sound and flat, though we usually still recommend pulling it up. Going over the top raises the finished height, and that has knock-on effects: transitions to the next room, doors that need taking off and trimming, baseboards, and appliances that no longer slide out from under a counter.

Usually yes, and it is in the quote. The exception is anything that genuinely needs more hands, a loaded gun safe or a 500 lb hutch being the usual culprits. If a job needs two more people on site to shift something, we bill for the time those two are there and we tell you before, not after.

An average room is a day once the site is prepped. What moves that is the prep rather than the laying: a subfloor that needs work, an old floor coming out, or furniture that has to go somewhere first.

We check it before anything new goes down. Dips get filled and humps come down, and where we can get at the joists we screw and glue the subfloor so it does not squeak later. Sometimes that means new subfloor over the old one, and sometimes it means taking an old finished floor off to find out what caused the movement in the first place.